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College Student Responses to Web and Paper Surveys: Does Mode Matter?
Authors:Carini  Robert M  Hayek  John C  Kuh  George D  Kennedy  John M  Ouimet  Judith A
Institution:(1) National Survey of Student Engagement, Indiana University, Center for Postsecondary Research and Planning, Ashton Aley Hall Suite 102, 1913 East Seventh Street, Bloomington, IN, 47405;(2) National Survey of Student Engagement, Indiana University Bloomington, India;(3) Center for Survey Research, Indiana University Bloomington, India;(4) Community College Survey of Student Engagement, University of Texas at Austin, USA
Abstract:We examined the responses of 58,288 college students to 8 scales involving 53 items from the National Survey of Student Engagement (NSSE) to gauge whether individuals respond differently to surveys administered via the Web and paper. Multivariate regression analyses indicated that mode effects were generally small. However, students who completed the Web-based survey responded more favorably than paper on all 8 scales. These patterns generally held for both women and men, and younger and older students. Interestingly, the largest effect was found for a scale of items involving computing and information technology.
Keywords:survey mode  student engagement  Web survey  NSSE
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