智慧供电服务柜员机系统设计与实现

智慧供电服务柜员机系统，集成了前端柜员机设备和后台服务运营支撑系统，在传统电力柜员机基础上通过实时远程视频交互，让客户与业务人员进行“面对面”的业务办理；通过高清视频、电子采集、呼叫中心等技术，实现与供电营销业务系统的高度整合，创新了一种“集控式供电营业厅”服务模式，达到减人增效、不间断服务目的。

Design and Implementation of Intelligent Power Supply Service Automatic Teller Machine System

Intelligent power supply service teller machine system integrates front-end teller machine equipment and back-end service operation support system. On the basis of traditional power teller machine， through real-time remote video interaction， customers and business personnel can conduct face-to-face business management； through high-definition video， electronic acquisition， call center and other technologies， it realizes highly integrated application with power supply marketing business system. A service mode of centralized control power supply business hall is innovated to achieve the goal of reducing personnel， increasing efficiency and uninterrupted service.