| Abstract: | Self-check technology in libraries enables users to issue and return library material thus potentially allowing libraries to change the way in which they operate, particularly with respect to the roles of their staff. This paper summarises the conclusions of a project that set out to determine why libraries are investing in self-check equipment and what is being achieved through the application of the technology. An extensive questionnaire was sent out to 127 UK university libraries, of which 59% responded. Case studies of six libraries that had invested in self-check were also undertaken. The study shows that libraries investing in the equipment justify the expense for service or staff related reasons. Of respondents, 76% stated that self-check had resulted in a significant positive change to the operation of their library. Libraries must set clear goals when adopting self-check, and must continually work towards their objectives. Although the implementation of self-check can be problematic, libraries that have invested heavily in the technology, particularly with respect to its promotion and increasing compatibility with stock, have produced successful results. |
