Conflict in Multicultural Classes: Approaches to Resolving Difficult Dialogues |
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| Authors: | Stephen Burton Susan Furr |
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| Institution: | 1. Department of Counseling, The University of North Carolina at Charlotte.;2. Fort Campbell, Kentucky. |
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| Abstract: | Survey data are presented from instructors (N = 114) regarding how they would hypothetically use conflict management interventions within multicultural courses. Findings indicate that participants had more difficulty dealing with conflict directed at the instructor than with cognitive conflict, which involved students’ ideas or beliefs. In addition, higher preferences were associated with the use of relationship‐building interventions across all types of conflict. |
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