A content analysis of student/instructor communication via computer conferencing

The focus of this study centers upon an analysis of instructor and student postings on the Electronic Forum (EF) during a one-semester undergraduate phonetics course. Sixty-one students were invited to participate in a class computer conferencing project to discuss questions about the course content and assignments, share ideas with others, and respond to comments made by their peers and the instructor. The content of each student's and instructor's posting was analyzed to determine the number and type of topics discussed. Students wrote about 340 topics in 143 postings; the instructor wrote 124 topics in 23 postings. These topics were placed in categories and analyzed with respect to the postings made during the first and second half semester. Four interactive communicative Category Clusters were identified. These Clusters show interaction trends between students and instructor and resulting accommodations made by both students and the instructor. The advantages of using an electronic forum to enhance student learning, to improve classroom activities, and to empower students to take more active roles in their learning, are discussed.