Variables Impacting Intercultural Competence: A Systematic Literature Review

ABSTRACT

The importance of intercultural competence in today’s global economy is evident. Achieving intercultural competence, however, has no single formula. This study explored the variables impacting intercultural competence development. Through a systematic literature review, it identified 48 scholarly sources, 11 unique variables and two sub-variables impacting intercultural competence development. The impact of programme characteristics was found to be significant across the board, while the impact of demographic factors was harder to predict. The findings of this research inform scholars, educators and practitioners of the most effective ways to design intercultural experiences and help participants maximize their learning at home and abroad.