Information Technology in Public Libraries in Kuwait: A First Study

This study examines the availability and use of information technology in public libraries in Kuwait. Specific areas addressed are (1) hardware/software, (2) patterns of connectivity such as LANs, Internet, etc., (3) training and development activities in support of information technology, and (4) future projections regarding the use of information technology. The study provides policy-makers and information professionals with previously unavailable baseline data concerning the use of computers and access to telecommunications networks in public libraries in Kuwait. A questionnaire sent to all public libraries (N=25) yielded a 92% response. Interviews with libraries' administrators and authorities were also undertaken to gather additional data. The results of the study reveal that many information technology inequalities exist among the libraries. Only eight libraries make use of computers and 15 are without any type of IT-related technology. The study shows that few libraries have connectivity, limited use of applications, and the implementation of an automated library system are slow moving. Factors impeding the development of information technology are planning, funding, human resources, and building structure. Recommendations are made with the intention to encourage the public library sector and information professionals in Kuwait to take a proactive position in overcoming the forces that hinder the development of IT.