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酒店员工高流失率及其对策研究
引用本文:陆书.酒店员工高流失率及其对策研究[J].金华职业技术学院学报,2008,8(5):34-37.
作者姓名:陆书
作者单位:浙江旅游职业学院,浙江,杭州,311231
摘    要:酒店员工流失已经成为酒店行业的重大症状之一。本文分析酒店行业目前的员工流失现状,找出问题的原因,并针对酒店的行业特点为酒店管理者提出相对有效的管理对策,以期降低员工流失率,提高企业绩效,推动我国旅游酒店业的健康发展。

关 键 词:旅游酒店  员工流失率  管理对策

Countermeasures of High Turnover Rate of Hotel Staff
LU Shu.Countermeasures of High Turnover Rate of Hotel Staff[J].Journal of Jinhua College of Profession and Technology,2008,8(5):34-37.
Authors:LU Shu
Institution:LU Shu ( Zhejiang Tourism college, Hangzhou 311231, China)
Abstract:Losing of hotel employees has become one of the major symptoms in hotel industry.This paper will analyze the hotel industry's current status of the loss of staff to find out the cause of the problem,made a relatively effective management response for hotel managers according to the characteristics of hotel industry,in order to reduce the rate of turnover and improve business performance,and promote the healthy development of the hotel industry in China.
Keywords:Tourism Hotel  employee turnover rate  and management countermeasure
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