| 电大公共服务体系的借鉴与发展——也谈沃尔玛的管理运行机制 |
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| 引用本文： | 张毅,陈学建. 电大公共服务体系的借鉴与发展——也谈沃尔玛的管理运行机制[J]. 广西广播电视大学学报, 2007, 18(1): 13-16 |
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| 作者姓名： | 张毅 陈学建 |
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| 作者单位： | 广西柳州市广播电视大学,广西柳州,545001 |
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| 摘 要： | 本文通过对沃尔玛企业服务理念的分析,阐述了从建立适应市场机制的运行模式、加强多元化的教学资源建设、提升系统整体服务意识等三个方面来加强电大公共服务体系的运行过程。
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| 关 键 词： | 沃尔玛 公共服务体系 运行模式 支持服务 |
| 文章编号： | 1008-7656(2007)01-0013-04 |
| 修稿时间： | 2006-03-15 |
Benefit from and Development of RTVU Public Service System——Management Mechanism for Wal -Mart Shopping Center |
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| Zhang Yi,Chen Xuejian. Benefit from and Development of RTVU Public Service System——Management Mechanism for Wal -Mart Shopping Center[J]. Journal of Guangxi Radio and TV University, 2007, 18(1): 13-16 |
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| Authors: | Zhang Yi Chen Xuejian |
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| Affiliation: | Liuzhou RTVU Guangxi Liuzhou Guangxi 545001 |
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| Abstract: | Based on the analysis of the service principle of the Wal-Mart super Marker,this paper describes the operation process for strengthening the RTVU public service system in three aspects,covering establishment of operating mode adapting to market mechanism,reinforcing diversified teaching resources construction and upgrading concept for systematic and integrating service. |
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| Keywords: | wal-mart systematic and integrating service operation proless support service |
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