Rethinking Electronic Resources Workflows

After the technical service department at the University of Northern Colorado's James A. Michener Library underwent a major reorganization, Rick Kerns and his team were given the task to streamline and enhance various electronic resource workflows using internally developed tools. Kerns discussed the development of an interactive form to check e-journal holdings using a Microsoft Access database. He then described the Electronic Serial Correction Form and the Electronic Order Form, which were developed to change paper workflow into an electronic one, making the routing process easier and the forms clearer, more accurate, and searchable. A brief summary of this session, also authored by Ning Han, appeared in the “E-resource Roundup” column of the Journal of Electronic Resources Librarianship, Volume 23, Issue 1 (2011: March).