Abstract: | Acquiring process knowledge and skills and transferring technology into and across the organization creates a distinctive competitive advantage. A world-class methodology that accelerates improvement is presented. This methodology is proven effective in manufacturing and service industries, various government agencies and educational institutions. The process of planning and accelerating improvement using an integrated, self-evident set of principles distinguishes between mediocrity and excellence. This approach through systematic application results in more depth and breadth of process learning and facilitates greater acceptance of new thinking and using the latest technology. Our findings through this approach demonstrate that a pathway to continuous improvement can be achieved; thus, unbounded performance levels exist. Since improvement is always a people business, the model also enables each person to attain a greater sense of accomplishment, to acquire skills and knowledge that serve our lives and achieve our goals with a greater sense of confidence and hope. |