Reflecting Usability Engineering Goals in Interlibrary Loan User Interfaces |
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| Authors: | Megan Gaffney |
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| Institution: | University of Delaware Library , Newark, Delaware, USA |
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| Abstract: | Many interlibrary loan services have an online Web presence, ranging from a page of policy information to an entire Web-based system dedicated to providing interlibrary loan services. This article summarizes key themes and works in user-centered design theory and suggests ways to apply usability engineering goals to designing interlibrary loan online interfaces. |
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| Keywords: | interlibrary loan usability user-centered design ILLiad library Web pages |
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