| Abstract: | Performance technologists are likely to face at least two kinds of large-scale efforts. In one, the performance technologist is presented with a big issue to address; in the other, with a big program to make successful. This presents problems in implementing analysis: the results of the analysis must correspond to the size of the effort, but the project's sponsors want to see progress. The ideal approach, then, would be one that produces short-term benefits yet is not expensive or time-consuming. The organizational scan model can help performance technologists do a complete analysis without running up costs or wasting time. The keyword is “scan,” for the performance technologist will review the processes and traits of the organization, yet not place the organization under a microscope. The model is systemic, comprehensive, manageable, and communicable. It will help the performance technologist to identify actions that can be taken immediately to improve performance. From there the performance technologist can set priorities and plan further interventions to be used as necessary. |
