| Abstract: | The People Capability Maturity Model® (People CMM®) advocates a staged approach to organizational change. Developed by the Carnegie Mellon University Software Engineering Institute, this model seeks to bring discipline to the people side of management by promoting a structured, repeatable, and predictable approach for improving an organization's workforce‐related processes. A system of best practice processes, and associated practices, holds potential for changing an organization's culture from that of an “ad‐hoc”racy to one pursuing workforce excellence. This article introduces Human Performance Technology professionals to the model, its approach, and its potential to improve workforce performance. |
