Assumptions Commonly Underlying Government Quality Assessment Practices |
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Authors: | Frank A Schmidtlein |
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Institution: | (1) Department of Education Policy and Leadership, University of Maryland, Room 2110, Benjamin Building, College Park, Maryland 20742-1165, USA |
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Abstract: | The current interest in governmental assessment and accountability practices appears to result from:(1) an emerging view of higher education as an industry ; (2) concerns about efficient resource allocation; (3) a lack of trust ade between governmend institutional officials; (4) a desire to reduce uncertainty in government/higher education relationships; (5) lack of confidence in institutional governance. Based on these concerns, governments increasingly are engaging in data-based quality assessment processes. These processes appear to assume that: (1) faculty and administrators know how to improve quality but fail to do so; (2) government officials can assure the public interest in quality; (3) measures of quality can be identified and agreed upon; (4) improving quality requires strong bureaucratic coordination and control; (5) information systems can provide the evidence government officials need to address quality concerns. An examination of literature on organisation decision processes suggest these assumptions are inaccurate. |
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