Multidimensionality of online trolling behaviors |
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| Authors: | Madelyn R. Sanfilippo Pnina Fichman Shengnan Yang |
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| Affiliation: | 1. Information Law Institute, School of Law, New York University, New York, New York, USA;2. Department of Information and Library Science, School of Informatics, Computing, and Engineering and Rob Kling Center for Social Informatics, Indiana University, Bloomington, Indiana, USA |
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| Abstract: | This article bringings greater conceptual clarity to research on trolling, with a study that maps college students' perceptions of trolling behaviors and compares them to the media and scholarly interpretations. It identifies 4 behavioral types – serious trolling (not funny and ideologically motivated), humorous trolling, serious non-trolling behaviors, and humorous non-trolling – and 7 behavioral dimensions – meaningfulness, representativeness, pseudo-sincerity, intentionality, provocativeness, repetition, and satire. Employing Formal Concept Analysis it charts relationships between behavioral types and dimensions and develops a typology. |
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| Keywords: | Online trolls online behavior social perception motivations focus groups social informatics |
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