| 利用自助模式 提升读者服务——谈国家图书馆推出的自助服务项巳 |
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| 引用本文： | 张红,只莹莹.利用自助模式 提升读者服务——谈国家图书馆推出的自助服务项巳[J].数字图书馆论坛,2010(12):51-55. |
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| 作者姓名： | 张红 只莹莹 |
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| 作者单位： | 国家图书馆,北京100081 |
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| 摘 要： | 国家图书馆利用自助服务模式，改进服务水平，提高读者服务效率，取得了非常好的效果。文章重点介绍了国家图书馆推出的各项自助服务，包括功能、技术、优势和使用效果等。
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| 关 键 词： | 自助办证充值 自助借还 自助复印 |
Readers Service Improvement by Self-mode-On the Self-service of National Library of China |
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| Zhang Hong,Zhi Yingying.Readers Service Improvement by Self-mode-On the Self-service of National Library of China[J].Digital Library Forum,2010(12):51-55. |
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| Authors: | Zhang Hong Zhi Yingying |
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| Institution: | / National Library of China, Beijing, 100081 |
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| Abstract: | National Library of China improves service level and advances service efficiency for reader by self-service mode, and it has been acquiring excellent effect. The paper mainly introduces all self-service of National Library, including function, technology, advantage, applying effect and so on. |
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| Keywords: | Automatic card issue and deposit Book self-check in and out Automatic copy |
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