酒店员工形体礼仪培训探讨

根据形体礼仪训练的要求,从酒店对员工服务理念和服务姿态的管理和要求入手,针对酒店员工服务的特点和目标,以客人的消费心理为轴线,分析员工在服务过程中将要运用到的社交礼仪知识和姿态表情动作,以及在工作中存在的多种具体性问题。提出形体礼仪培训方案和训练方法,引导员工将培训习得的知识和表现姿态合理运用到实际工作中去,为酒店培养更多更好的服务人才。

Exploration on Mode of Physique Training for Tourist Hotel Management

According to lively experiences in daily work of physique training teacher and based on the professional learning modes,different problems which happened during the learning process were discussed along the main thread of psychology growth of students with the consideration of the professional traits and cultivate target for tourist hotel management.The opinions of tutoring students to apply professional knowledge into practice and letting the training draw close to specialty for the professional service ar...