用于企业知识管理的利益协调软系统方法论

首先分析了企业知识管理在理论和实践两方面存在的问题,将它们归结为系统隐喻下的政治隐喻;通过引入系统思考和利益协调软系统方法论,提出了一个企业知识管理的利益协调软系统方法论框架,并对其逻辑步骤进行了论述;最后,对该框架在某企业中的应用情况进行了简要的介绍。

Interest-coordination soft system methodology of enterprise knowledge management

After analyzing the issues of enterprise knowledge management in the aspects of theory and practice, the paper comes down to politics metaphor under system metaphor. By importing system thinking and interest-coordination soft system methodology, it puts forward an interest-coordination soft system methodology framework of enterprise knowledge management, and describes its logical steps. At last, it briefly introduces an application instance in an enterprise.