英格兰公共图书馆痴呆症群体服务研究

[目的/意义] 研究英格兰公共图书馆痴呆症群体服务,为我国图书馆开展相关服务提供借鉴。[方法/过程] 分析英格兰公共图书馆开展痴呆症群体服务的社会背景,选取17个行政区域图书馆为研究对象,采用网站调查、邮件咨询等方法对图书馆痴呆症群体服务现状进行调研。[结果/结论] 图书馆服务资源有服务环境与设施、文献资源、服务人员,提供文献借阅服务、读者活动与宣传推广。服务特点包括：嵌入地区协作网络以及发挥图书馆优势、制定行动计划并将痴呆症群体健康福祉融入图书馆战略、吸收志愿者并为多数服务人员提供专业培训、为痴呆症群体及其护理者与亲友提供服务、利用多种宣传工具及在特殊节日开展主题活动。基于研究结果提出对我国图书馆的启示。     

重大公共安全突发事件中图书馆应急服务专家笔谈

面对重大公共安全突发事件,公共图书馆该如何应对?如何建立起一个科学合理的图书馆应急服务体系和服务机制?魏大威和廖永霞介绍了国家图书馆在面对2019新冠肺炎疫情这一重大公共卫生安全突发事件过程中所采取的一系列应对举措,并提出应对重大公共卫生安全突发事件还需要图书馆不断健全应急机制、完善应对策略、强化自身能力,才能更充分地做好服务保障;柯平指出,建立图书馆应急服务机制,包括应急保障机制、联动机制和信息共享机制,并提出了关于图书馆应急服务机制的十个方面的建议;张智雄结合中国科学院武汉文献情报中心组织开展的以COVID-19科研动态监测为代表的应急情报服务工作的体会,总结了面对重大公共安全突发事件中专业图书馆应急服务组织的几点认识,强调在重大公共安全突发事件下专业化的情报组织整编有着重要的社会价值;王有强结合国际图书馆界相关实践经验,提出应该充分发挥图书馆文献信息资源优势,在重大突发公共安全事件应急管理的决策、研究、宣传等方面充分发挥文献支撑服务作用;滕五晓提出,图书馆是我国公共服务体系中的重要组成部分,需要用系统思维构建以读者为本、以能力提升为宗旨的图书馆应急服务;周璐调研报道了新冠疫情暴发后国内公共图书馆开展应急服务情况,指出公共图书馆作为市民服务的公共机构,建立起一个科学合理的应急服务体系至关重要。     

The medical libraries of Vietnam--a service in transition.

The medical libraries of Vietnam maintain high profiles within their institutions and are recognized by health care professionals and administrators as an important part of the health care system. Despite the multitude of problems in providing even a minimal level of medical library services, librarians, clinicians, and researchers nevertheless are determined that enhanced services be made available. Currently, services can be described as basic and unsophisticated, yet viable and surprisingly well organized. The lack of hard western currency required to buy materials and the lack of library technology will be major obstacles to improving information services. Vietnam, like many developing nations, is about to enter a period of technological upheaval, which ultimately will result in a transition from the traditional library limited by walls to a national resource that will rely increasingly on electronic access to international knowledge networks. Technology such as CD-ROM, Integrated Services Digital Network (ISDN), and satellite telecommunication networks such as Internet can provide the technical backbone to provide access to remote and widely distributed electronic databases to support the information needs of the health care community. Over the long term, access to such databases likely will be cost-effective, in contrast to the assuredly astronomical cost of building a comparable domestic print collection. The advent of new, low-cost electronic technologies probably will revolutionize health care information services in developing nations. However, for the immediate future, the medical libraries of Vietnam will require ongoing sustained support from the international community, so that minimal levels of resources will be available to support the information needs of the health care community. It is remarkable, and a credit to the determination of Vietnam's librarians that, in a country with a legacy of war, economic deprivation, and international isolation, they have somehow managed to provide a sound basic level of information services for health care professionals.     

用户需求导向的图书馆在线学习支持服务研究

用户需求是图书馆提供学习支持服务的基础。由于用户需求的复杂性、动态性、零散性、多样性和即时性等原因,图书馆很难及时捕捉、了解和回应用户需求,导致图书馆在线学习支持服务难以令用户满意。本文基于需求管理理论,在结合图书馆实践的基础上,构建了用户学习需求管理概念框架和用户在线学习需求管理体系,分析了该体系对原有图书馆学习支持服务的改进之处,并提出了基于该体系优化图书馆在线学习支持服务的策略。     

图书馆服务体系构建下省级图书馆的作为

建设全覆盖的公共图书馆服务体系的有效途径,是把县以下基层图书馆建设纳入总分馆体系建设之中。省级公共图书馆不应该在省会城市开展延伸服务,而应该把省会城市的空间让给属地市、区级图书馆;也不应该采取在省会城市之外直接办流通站的方式,而应该将有限的资金和人力配置在全省县级图书馆总分馆制的构建上,为全省图书馆服务体系构建提供学术和智力支持,提供人员培训和技术服务。     

我国公共图书馆服务均等化测度及空间格局分析

[目的/意义] 对我国公共图书馆服务均等化水平的区域间差异和空间分布格局进行研究.[方法/过程] 从资源投入、服务产出和公众受益3个方面入手,运用层次分析法构建公共图书馆服务均等化评价体系.选取2012年全国31个省份的统计数据,通过泰尔指数法测度公共图书馆服务水平的地区差异,利用空间自相关的方法对空间格局进行分析.[结果/结论]我国公共图书馆服务水平从东至西依次递减,多数省份的公共图书馆服务水平低于全国平均值;公共图书馆服务水平存在明显的差异,差异主要来自区域内部,东部和西部地区的区域内差异对总体差异的影响最大;在地理分布上呈现空间集聚和空间异质格局.     

国外公共图书馆健康信息服务项目的研究与启示——以EIFL"公共图书馆服务创新项目"为例

[目的/意义]公共图书馆健康信息服务对公众"身心健康"具有积极作用,探析国外公共图书馆健康信息服务项目的建设经验,可为我国公共图书馆开展健康信息服务提供重要启示。[方法/过程]通过调查 EIFL-PLIP国外公共图书馆健康信息服务项目,以 13个发展中国家和经济转型期国家的健康信息服务项目为切入点,分析国外公共图书馆健康信息服务项目在项目主题、项目对象、项目内容、项目效果、项目保障上的实践特点。[结果/结论]我国公共图书馆在健康信息服务方面应进行多元协作,获取外部支持并发挥引导作用;关注需求,考虑用户特点兼重视弱势群体;培养人才,制定培训计划以提升服务技能;打造内容,加强资源建设与丰富服务类型;转变理念,规划试点项目及提升服务形象。     

BBS与图书馆服务创新

通过网络实现远程服务已经成为数字图书馆的一个主要服务方式，如何为读者提供更加及时、便捷、有效的服务成为网络环境下图书馆共同面临的问题，笔者认为，以BBS的方式打造图书馆服务平台，将大大改变图书馆现有的组织与服务模式，促进图书馆工作的全面进步。     

Extending library services by using a new technology

The University of Kentucky Medical Library Extension Service is an experimental program attempting to stimulate medical library use among medical professionals by offering medical information to all health practitioners. The purpose of the program, sponsored by the Ohio Valley Regional Medical Program, is to encourage the establishment of medical libraries in community hospitals and to develop cooperative relationships among those institutions capable of providing medical library services.The University of Kentucky program, through cooperation with other sections of the OVRMP, is endeavoring to make the medical library the center for a variety of clinically oriented information services.Through a WATS line, this Extension Service offers medical library services, drug information, and bibliographic support to OVRMP.It is anticipated that a substantial number of health professionals will become accustomed to medical library services and that health services provided to the citizens of the region will thereby be improved.     

The Medical Library Assistance Act: an analysis of the NLM extramural programs, 1965-1970

The imbalance between medical library resources and information needs of the health professional led to a reexamination of the mandate for the National Library of Medicine. Legislation known as the Medical Library Assistance Act (MLAA) was passed in 1965 which enabled the NLM to (1) initiate programs to assist the nation's medical libraries and (2) develop a medical library network with the establishment of regional medical libraries to link the NLM with local institutions.The National Library of Medicine, through the MLAA, has made available $40.8 million to the medical library community under a competitive grant and contract mechanism for the period July 1965-June 1970. A total of 604 projects has been executed in resources, research and development, training, construction, regional medical libraries, publications, and special scientific projects. An assessment is given of each of these programs and their impact on both the National Library of Medicine and individual medical libraries. In the aggregate, these programs have significantly improved library and information services to the professional health user. The principal limitation has been inadequate funding to accomplish the level of originally stated objectives.     

近百年北美图书馆应对重大突发公共卫生事件典型案例研究

[目的/意义] 应对重大突发公共卫生事件是北美图书馆应急服务的重要内容，对北美图书馆应急措施典型案例进行研究分析，可为图书馆未来应急服务机制建设提供借鉴。[方法/过程] 从不同历史时期的视角出发，遴选北美公共图书馆、高校图书馆、专业图书馆、图书馆协会应对1918年大流感、2003年SARS、2019年新冠肺炎三次流行性传染病的典型案例并进行归纳分析，评述北美图书馆应对重大突发公共卫生事件的应急服务特征。[结果/结论] 北美图书馆在历史上的重大突发公共卫生事件中提供了满足当时社会背景下需要的信息服务，承担了社区防疫的执行者、健康信息的传播者、弱势群体的保护者、科研"战疫"的坚强后盾等角色，在远程开馆、数字转型、跨界融合、全球防疫"一盘棋"等办馆理念、服务方式和应急机制上，为未来图书馆应急服务管理模式带来启示。     

深圳图书馆创客空间运行模式研究

[目的/意义]以深圳图书馆创客空间开展的创客系列活动为例,探讨公共图书馆创客空间运行模式,以期为公共图书馆开展创客空间服务提供理论指导与方法参考。[方法/过程]通过研究深圳图书馆创客空间的服务定位、服务对象、服务支撑、服务内容、合作模式、管理机制等内容,探讨公共图书馆创客空间的运行模式。[结果/结论]公共图书馆创客空间开展创客教育与服务,应明确服务定位,提供精准服务;融合STEAM（科学science、技术technology、工程engineering、艺术art、数学mathematics）教育,制定跨学科的创客教育课程体系;引进社会资本,推广public-private partnership（PPP）模式。     

浅议区域性图书馆服务网络中区县图书馆的功能退化问题

区域性图书馆服务网络是我国公共图书馆服务体系的一种实现形式,与其他形式相比有其自身的特点。在区域性图书馆服务网络中区县一级的公共图书馆可能会出现功能退化的问题。     

论高校图书馆知识保障体系的构建

高校图书馆知识服务质量的提高,需要良好的知识保障体系作为后盾。当前我国高校图书馆知识服务面临许多问题,深入分析这些问题,可以帮助我们确立明确的知识保障体系构建目标,并从信息资源存储、知识服务和队伍管理等方面建构有效的知识保障体系,以促进高校图书馆知识服务进一步优化。     

公共图书馆总分馆服务体系建设探究——以平桥区乡镇图书馆建设为例

为让全区城乡群众充分享受优质的图书馆文献资源服务,平桥区政府先行先试,按照公共图书馆总分馆制的建设模式,初步建成了惠及千家万户的新型农村公共文化服务体系,效益显著。总结探究平桥区图书馆总分馆服务体系建设成效、运行经验等,为其他地区乡镇图书馆建设提供借鉴和参考。     

图书馆老年人健康信息服务研究综述

[目的/意义] 总结国内外图书馆老年人健康信息服务的研究现状,为我国图书馆老年人健康信息服务进一步深入研究提供参考。[方法/过程] 采用关键词检索和引文追溯,提取与主题相关的国内外文献,从图书馆健康信息服务研究、老年人健康信息服务研究和技术赋能图书馆老年人健康信息服务研究三个角度进行文献分析。[结果/结论] 横向对比国内外研究进展,从服务主体、服务对象、服务方式三个方面总结当前研究成果、特点、困境与不足。未来应从重视服务主体多元协作研究、强调老龄化群体用户细分研究、加强理论构建和系统化实践研究、推进AI赋能图书馆老年人健康信息服务融合研究四个方面推进我国图书馆老年人健康信息服务的研究。     

Chat reference service in medical libraries: part 2--Trends in medical school libraries

An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service.     

图书馆开展社区公共卫生信息服务策略研究

图书馆开展社区公共卫生服务是图书馆的使命与社会教育职责在社区发展中的表现形式。本文通过对比国内外图书馆开展相关服务的实践,总结出当前我国图书馆开展公共卫生信息服务存在的主要问题,论述了图书馆开展公共卫生信息服务需要坚持的基本原则、工作目标和实现路径,提出了图书馆开展社区公共卫生信息服务的工作方针、角色定位、工作目标、内容体系等。     

图书馆与公共决策

通过对公共决策本质与图书馆社会职能的历史分析，指出图书馆是公共决策系统的有机组成部分，为公共决策服务是图书馆社会职能的体现，认为图书馆在公共决策过程中担当着重要角色，为公共决策提供服务是图书馆历史的传承与发展，并提出了改进我国图书馆为公共决策服务的一些措施。     

Library as place: results of a delphi study.

OBJECTIVE: An expert consensus on the future of the library as place was developed to assist health sciences librarians in designing new library spaces. METHOD: An expert panel of health sciences librarians, building consultants, architects, and information technologists was asked to reflect on the likelihood, desirability, timing, and impact on building design of more than seventy possible changes in the use of library space. RESULTS: An expert consensus predicted that the roles librarians play and the way libraries are used will substantially change. These changes come in response to changes in technology, scholarly communication, learning environments, and the health care economy. CONCLUSIONS: How health sciences library space is used will be far less consistent by 2015, as space becomes more tailored to institutional needs. However, the manner in which health sciences libraries develop and deliver services and collections will drastically change in the next decade. Libraries will continue to exist and will provide support for knowledge management and clinical trials, provide access to digital materials, and play a host of other roles that will enable libraries to emerge as institutional change agents.