饭店应对顾客投诉的策略研究

从饭店对顾客投诉的认识谈起，分析顾客产生投诉的原因，进而得出对待顾客投诉饭店应采取的必要措施。     

新型工具电极制造方法

用电火花加工复杂形状模腔的关键之一是工具电极的制造。为了解决一般电极材料价高、复杂型腔难以加工等问题,通过试验研究,推出了一种以石膏和塑料为基本材料,采用非金属电镀工艺制造工具电极的新方法。     

聋校数学“小组合作学习”的误区浅析

在新课程理念引领下,合作学习作为新型学习方式被广泛运用于聋校数学课堂教学实践中,课堂教学气氛变活跃了,但热闹背后却存在着种种问题。本文浅析了这些问题,并提出了一些解决问题的策略。     

试论篮球教学中如何培养学生的学习兴趣

文章重点论述了篮球教学中培养和激发学生学习兴趣的重要性,并介绍了如何培养兴趣的方法手段,可供参考.     

Interactivity and multimedia interfaces

Multimedia technology offers instructional designers an unprecedented opportunity to create richly interactive learning environments. With greater design freedom comes complexity. The standard answer to the problems of too much choice, disorientation, and complex navigation is thought to lie in the way we design the interactivity in a system. Unfortunately, the theory of interactivity is at an early stage of development. After critiquing the decision cycle model of interaction – the received theory in human computer interaction – I present arguments and observational data to show that humans have several ways of interacting with their environments which resist accommodation in the decision cycle model. These additional ways of interacting include: preparing the environment, maintaining the environment, and reshaping the cognitive congeniality of the environment. Understanding how these actions simplify the computational complexity of our mental processes is the first step in designing the right sort of resources and scaffolding necessary for tractable learner controlled learning environments.     

“给他水喝”一类短语的语义特征及其成因探讨

从读黄伯荣、廖序东先生主编的《〈现代汉语〉教学参考与自学辅导》一书时存在的一点疑问出发，从给予性动词和索取性动词之间的异同来考察，比较、分析给予性动词在三个连续的时间段上分别生成的预设，从中寻找到造成“给他水喝”这类短语的语义特征的内在原因。     

Perspectives on inclusive education: learning from each other

Many courses of study are currently available that address inclusive education and, increasingly, distance education is seen as a flexible and appropriately inclusive way to deliver such courses. In this article a team of colleagues, Kieron Sheehy, Jonathan Rix, Melanie Nind and Katy Simmons, discusses the development of an Open University course, E243 Inclusive Education: Learning from Each Other, which was launched in February 2004. The team reflects on their own process of learning from each other and from the rich network of people involved, mirroring some of the course themes in their own journeys. Collaborative learning became a key theme within the course, both as a method for teaching within the ‘inclusive classroom’ and also as the process for producing a course in a contested and challenging area. This experience allowed the team to change and develop their own perspectives on important issues and, it is suggested, allowed the course to include ways in which students could be supported in having the same opportunity.     

自我监控学习的概念和维度

文章概述了自我监控学习的涵义和维度，并在此基础上简要指出了研究中存在的问题及未来的研究方向。     

关于高校体育教育专业体操普修课程新体系的研究

采用文献法、调查法、特尔菲法、数理统计法,以浙江省的8所高校为研究对象,对这8所普通高校体育教育专业教学计划、体操普修课程教学大纲等进行全面分析;在此基础上,提出现阶段浙江省普通高校体操普修课程教学内容以基本体操、竞技体操、健美操、艺术体操为一体的体操普修课程新体系,以及这些内容顺序安排的合理性进行了探讨。     

高职教育"双师型"教师队伍建设的研究和实践

本文通过“调查—研究—实践—总结”的研究路线,采取主课题与子课题相结合的研究方法,从我国高职教师的实情出发,提出“双师型”教师队伍由三部分组成以及各部分教师组建和培养思路,以一所学校作为“实验地”进行实践,同时提出政府和学校应制定的配套政策。